The Live Help icon found on all of our web pages is there to make your experience on our site more satisfying by making it easier than ever to get a question answered on the spot.
The Live Help icon will indicate if there is a representative currently available. If for any reason there is not, you can still leave a message by typing into the chat window, and the next available rep will answer it for you. This is a convenient means for you to submit info or quotation requests, just be sure to include all the contact info we would need to get the information to you.
If Live Help is Online, once you click the Live Help icon a chat window will open and connect you to one of our live sales engineers immediately. They will answer any questions you may have about our products, quote prices, and assist you with ordering. All chat requests will be treated equally because we value each and every one of our customers.
So next time you're browsing the site and you can't find something or you need more info, use the Live Help feature and find out how convenient your shopping experience can be!
And as always, you can call us at 1-800-353-4676 or email us at [email protected] if you prefer. |